HT's Top 5 Trending Restaurant Tech Articles: April 2019
By Anna Wolfe
Editor, Hospitality Technology
April 8, 2019
The top five stories grabbing attention on the web at Hospitality Technology prove that restaurants are concerned about data - who owns it and how can restaurants use it to better their operations and reduce waste.
5) Debate on Who Owns Restaurants’ Data Heats Up as OpenTable Makes Changes
The latest data debate involves Open Table and changes to its data policy. Restaurants that use complementary services such as Seven Rooms to manage FOH and guest relationships are especially feeling the pinch, as Open Table has said it will now charge restaurants for using these services to use Open Table data.
4) The Shocking Cost of Mismanaged Food Waste
“I love to throw away money!” said no one ever. Yet 3-10% of purchased food is thrown away before it ever makes it to the table, and with food costs forecasted to increase by 2%, food waste is a costly problem restaurants of all sizes can not afford to ignore. This infographic, sponsored by HotSchedules, provides an eye-opening look on why food waste occurs and how to use solutions to get a grip on your food waste once and for all.
3) HT's 2019 Top Women in Restaurant Technology
Hospitality Technology’s third annual Top Women in Restaurant Technology awards, sponsored by 7Shifts (www.7shifts.com) honor 10 women from both restaurants and technology suppliers who have been making their mark in a traditionally male-dominated field.
These professionals are recognized for outstanding achievement in helping to reimagine restaurant processes and operations while demonstrating excellence in leadership, inventiveness and skill.
This year’s group of honorees are from Chick-fil-A, Dickey’s Barbecue, eatsa, Merivale, Sonic Drive-In, Compeat, HubKonnect, QikServe and SevenRooms.
2) Hospitality Technology Magazine Launches the Restaurant Technology Network
One of the most read stories of the month involved the official launch of the Restaurant Technology Network (RTN)! Response has been overwhelmingly positive. Founding restaurant member companies include Bloomin’ Brands, Cali Group, CKE Restaurants, Sonny’s BBQ, Stacked, TAO Group and TGI Fridays. Founding supplier member companies are Comcast Business, Epson America, Oracle, ParTech and Revel Systems at Platinum; QSR Automations and Qu at Gold; Intel and Restaurant365 at Silver; and Tabit as a Start-up company member. Affiliate members include Return on Information Consulting, Restaurant CIOs and Results Thru Strategy.
1) Class Action Lawsuit Filed Against DoorDash
The most read story on HT in March details the class-action complaint filed against DoorDash Inc., accusing the third-party delivery service of breach of contract and unlawfully taking delivery drivers’ tips.
The complaint alleges that DoorDash promises each driver a guaranteed base pay for each delivery job, plus 100% of the gratuity. The law firm claims DoorDash uses the gratuity to cover its costs for the guaranteed base pay promised to Dashers.