HT's Top 6 Trending Restaurant Tech Articles: July 2019
By Anna Wolfe
Editor, Hospitality Technology
July 6, 2019
The six most-read articles and one infographic on Hospitality Technology magazine’s website in June include the latest news on the red-hot delivery market and how restaurants are adapting to the increased influx of digital orders. Also included in this roundup are forward-looking research on the future of POS and the six technologies shaping the restaurant of the future including self-ordering kiosk.
6. Amazon to Close Restaurant Delivery Service
Amazon is getting out of the crowded U.S. restaurant food delivery business. At least for now. This closure of Amazon Restaurants coincides with the online behemoth’s investment in Deliveroo, a London-based delivery service that operates in 14 countries.
5. Taco Bell Kiosks Named Best Restaurant ICX
Kudos to Taco Bell which won the Interactive Customer Experience (ICX) Association’s Elevate Award for Best Restaurant ICX for its self-ordering kiosks, created in partnership with Elo. The QSR built a custom application to showcase its menu through an in-restaurant digital experience.
4. 6 Technologies Shaping the Restaurant of the Future
This infographic from HughesON details 6 technologies, including self-ordering, that will be shaping the restaurant of the future.
3. Solving the Off-Premise Paradox
Between 2018 and 2023, delivery is projected to grow at more than three times the rate of on-premise sales, with the preponderance going to digital orders. From mobile ordering for in-store pickup to placing an order for third-party delivery, the customer experience is more digitally driven than ever. To deliver, both literally and figuratively, restaurants need to optimize technology infrastructure, with consideration for user experience, operations and data usage. This article from the June issue of Hospitality Technology magazine details some of the strategies restaurants are using now and in the future. Read more here.
2. How Guest Preferences Drive the Point of Sale in 2019
Hospitality Technology’s exclusive research indicates that restaurants planned to take an active role in the evolution of the POS in 2019. More than half are testing and researching new POS solutions for 2019 and beyond, and 46% plan to add functionalities to current software in 2019.
1. Effective Restaurant Loyalty Programs
While loyalty programs have become table stakes, the question becomes: How do you create an engaging, future-proof loyalty program? This online exclusive details the four steps needed to have an effective loyalty program. Read on!