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Sign Up for Workgroups Today

The following four workgroups will be starting soon, where technology talent from restaurants and suppliers come to the table to discuss specific topics, and build industry consensus around best practices and industry challenges. Assert your voice at the table as we tackle the topics that matter most to the industry.


Read through the topics and select which workgroup(s) you'd like to join by completing the form below. We look forward to your active participation!


Buyer's Guide and Standard RFP Workgroup

Next Call: MONDAY, August 26 at 1:00 pm CT

To reduce RFP complexity & facilitate smoother adoption of core restaurant systems, this workgroup brings restaurants and technology companies together to identify and publish best practices in the form of Buyer's Guides and Standard RFPs. Form consensus around and publish best practices in the form of Buyer's Guides and Standard RFPs for such Restaurant Technology categories as:

  • Point of Sale

  • Back Office & Accounting

  • Inventory & Kitchen Management

  • Digital Customer Engagement

  • Networking & Connectivity



Open API Initiative Workgroup

Next Call: WEDNESDAY, August 21 at 2:00 pm CT

 Restaurant operators and suppliers alike have long been struggling with the omnipresence of closed or disparate systems, with limited or no access to Application Programming Interface (API) to allow plug-and-play integration. This evergreen workgroup will define open architecture for the industry, and create a standard by which APIs are accessed and shared. 

  • Establish a practice to document and make APIs available to the industry (RTN API Registry)

  • Standard API Categorization: Company,  product, solution, version, documentation, description, architecture / support, etc.

  • Sub-groups may form, to zero in on standards that may vary based on technology type or specific operational efficiency.



Security Best Practices Workgroup

Next Call: TUESDAY, August 27 at 1:00 pm CT

 Securing customer and payment data has become mission critical in every industry. This Workgroup aims to reduce complexity around evolving and existing security standards through restaurant-specific guidance. 

  • Guest Data, PII and GDPR

  • Breach Insurance

  • EMV Adoption

  • POS Security

  • PCI Compliance & Audits

  • Mobile & Contactless Wallets


Third-Party Delivery Workgroup

Next Call: TBD

The restaurant industry is entering a new era of innovation. Third-party delivery services are changing the game when it comes to how restaurateurs interact and transact with customers. 

  • Develop processes for system integration, menu synchronization / accuracy, order tracking, chain of custody and food quality.

  • Work together towards a mutual goal of serving customers whenever, wherever and however they prefer to enjoy their next meal.  

  • Sub-groups likely to form to address various complexities associated with this topic.


**Once you sign up for a workgroup, you will receive a calendar invitation to join the meeting(s).**


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