The following four workgroups will be starting soon, where technology talent from restaurants and suppliers come to the table to discuss specific topics, and build industry consensus around best practices and industry challenges. Assert your voice at the table as we tackle the topics that matter most to the industry.
Read through the topics and select which workgroup(s) you'd like to join by completing the form below. We look forward to your active participation!
Buyer's Guide and Standard RFP Workgroup
Next Call: 11/26 at 1:00 pm CT
The RTN Buyer’s Guide and Standard RFP workgroup will create a framework to assist in the evaluation of BI and POS solutions, particularly those targeting major restaurant technology use cases. This framework will define common requirements, capabilities and limitations of the various categories of BI and POS systems, ensuring that potential buyers will have the information they need to evaluate potential solutions and select the option that best suits their needs.
Participation Desired: Sales engineers, product managers (POS & BI Systems)
Open API Initiative Workgroup
Next Call: 11/15 at 9:00 am CT (Data Dictionary Focus)
Next Call: 11/25 at 10:00 am CT
Restaurant business capabilities and innovation are stifled by an immature technology ecosystem that produces an ever growing and unfulfilled queue of integration partners and dissatisfied customers. This group will create a framework that identifies an ideal API architecture, optimal business and technical process that reduce time to market, and a baseline data dictionary.
Participation Desired: Technical architects, partner integration managers
Security Best Practices Workgroup
Next Call: 12/5 at 1:00 pm CT (CCPA Expert Call)
Securing customer, payment, and corporate data has become mission critical in every industry, but restaurants and their technology providers lack industry specific guidance on regulatory issues, physical and cyber-security risks, and emerging technologies. The Security Best Practices Workgroup will prioritize and complete best practices, technical guidance, and compliance check lists that educate restaurateurs and suppliers on the various security domains that make up a modern cyber security, governance, risk management and compliance program – starting with the California Consumer Privacy Act, other regulations, and risk assessments.
Participation Desired: Product knowledge (customer-facing) on cyber security teams
Third-Party Delivery Workgroup
Next Call: 11/25 at 1:00 pm CT
Third-Party delivery services add additional business capabilities, but also significant technical and operational complexity that result in customer dissatisfaction with order accuracy and product quality. The Third-Party Delivery workgroup will create data & integration standards that define technical requirements for menu content distribution and transaction level data. This will ensure that Third-Party Delivery service providers have accurate and complete menu data, and can report back transaction level detail to restaurant partners. (Menu content synchronization, transaction detail, aggregate reporting data standards)
Participation Desired: Product managers that deal specifically in third-party delivery (partners & customers) with technical capabilities, then software developers who know how to translate business requirements into data structures, code, other technical artifacts
**Workgroups are currently closed to members-only, but we can allow you to "test-drive" the workgroups before you join RTN.**
SELECT YOUR WORKGROUP TOPIC