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Consult. Dir. Hero - ROI
01/01/2022

Return on Information

Return on Information - Seasoned restaurant experience converge to bridge the gap between executive strategies, technical architecture, vendor negotiation, investment, and project completion.
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ROI logo

Location: Dallas, TX (HQ)
Website: www.retrunoninfo.com
Email: [email protected]

Return on Information (RoI) leverages over 25 years of restaurant technology leadership experience delivering game-changing business and technology transformation to global restaurant companies.  RoI is positioned where industry disruptors, innovation, and seasoned restaurant experience converge to bridge the gap between executive strategies, technical architecture, vendor negotiation, investment, and project completion.

COVID-19-RELATED CONSULTING

Franchise Organizations Specialty (IT-as-a-Service): Young, highly-fragmented franchised organizations are struggling with added complexities around lack of standardization, both when it comes to the technology in place across the brand as well as the lack of solid consistent operational process levers (how they staff, how the kitchens operate) and lack of solid consistent digital presence (some have their own app, Instagram). These disparities can cripple the brand. Tamy Duplantis and her team are highly skilled at streamlining and building viable systems, FAST. She and her team act as head of IT to the franchisees with been-there, done-that highly timely & relevant experience. 

Areas of Expertise

  • Current state assessments that identify risks, opportunities, and ROI
  • Architecture and delivery of fully integrated technology stacks
  • Collaborative roadmaps to transform the brand and sustain growth
  • Selection of solutions that best fit the business needs
  • Implementation and project management that drives projects across the finish line 

Technology Stack Expertise

  • POS, Secure Payment, Kitchen Display Systems
  • Back Office Food, Labor, Cost Management
  • Online and Mobile Ordering, Delivery, Catering
  • Menu Administration, Reporting, Business Intelligence
  • Loyalty, CRM, Gift Card, Promotions Management
  • Financial, HR, Payroll, ERP Systems
  • Network, Security, PCI Compliance, Integrated Infrastructure

     

Recent Clients: 
Most recently RoI has provided technology assessments, defined integrated tech stacks, and delivered transformation for 4 Rivers Smokehouse, Jim ‘N Nicks Bar-B-Q, Reef Technology, Friday’s, Miller’s Alehouse, and Bonchon.

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Duplantis

Tamy Duplantis, Founder and President 
After over 25 years of restaurant technology leadership experience as a member of executive teams at iconic brands including Friday's, Applebee's, Potbelly, Main Event, and Le Duff America, Tamy launched Return on Information and has built a power team of industry experts that bring the playbook to stand up a next generation technology stack. 

Tamy is known as a dynamic technology leader with a unique blend of technical, business, and leadership skills and a proven track record of leading technology transformations to replace end-of-life systems with integrated platforms that empower competitive guest engagement strategies, drive revenue, and enable brand growth. 

Nominated one of the Top Women in Restaurant Technology for 2018 for creating and delivering an end-to-end integrated technology stack, Tamy continues to be a tremendous change-agent providing industry leadership to restaurant companies, vendor partners, and influential standards and governance organizations. 

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menking

Terri Menking, Chief Architect
After a successful career as an Electrical and Systems Engineer in the communications industry, Terri brought her vast systems architect experience to the fast-paced restaurant industry where she developed a passion for helping restaurant owners find and implement the right technology for their brand and has become a power house at deploying best-in-class and best-for-brand solutions designed to win and deliver measurable ROI.  With her deep knowledge of system architecture and data structure, Terri ensures that operators are equipped with the tools they need to effectively run their business and that data is accurately linked throughout the entire technology ecosystem to equip leaders to measure performance.  She leads the RoI power team sitting at the boardroom table, facilitating system architecture design session, and standing elbow to elbow with ops team in the kitchen.  

Terri has successfully delivered fully integrated restaurant system platforms that include POS systems, EMV secure payment solutions, product and inventory cost management systems, labor workforce management, kitchen video display, full e-commerce and digital solutions, loyalty, network, hostess and waitlist management solutions, reservation systems, restaurant security, drive thru systems, and audio/visual technology.