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membership policies & terms
Membership Policies & Terms
RTN members will be identified by company name and/or logo on a Members List maintained on the “public-facing” sections of the RTN website, in RTN’s marketing content and presentations, and on RTN’s press releases, social media channels, and at industry events.
Any individual in an RTN voluntary leadership position (Board of Governors, Vendor Advisory Council, Workgroup Chairs/Co-chairs), agrees to have his/her name, title, company, and RTN leadership affiliation shared by RTN to the public. This information may be shared throughout RTN’s website, and related press release distributions, social media channels, event presentations and other marketing materials. RTN reserves the right to remove any individual from voluntary leadership roles for violation of the RTN terms and conditions, for actions not in accordance with the RTN code of conduct, or for actions deemed by RTN to be contrary to the RTN Mission Statement.
If a Member is accepted to participate in an RTN Workgroup, that Member’s company name may be used in RTN press releases and other communication materials, and any resume or biographical material submitted to RTN, including but not limited to basic contact information, will be shared with other participants on the same RTN Workgroup, and may also be published in meeting notices or minutes available to all RTN members.
1) Good Faith:
All members agree and represent that they are joining RTN in good faith, for the sole purpose of supporting the RTN mission, Vision and Values. Member represents that information provided to RTN during the Member registration process is true and correct. Should it be found that the Member has misrepresented information or its intention as stated within the RTN registration process, or intentionally misused or disclosed information distributed to Members by RTN, Member agrees and acknowledges that RTN shall be entitled to cancel Member’s membership, and Member shall forfeit any dues already paid.
RTN has the sole right and authority to revoke membership at any time if a Member or Member representative violates the Terms and Conditions of Membership, or for actions not in accordance with the RTN Code of Conduct or RTN Mission, Vision & Values. As it relates to individuals serving on RTN Workgroups, RTN Board of Governors, RTN Vendor Advisory Council, or other RTN groups, RTN reserves the right to remove any individual from such a role for violation of the RTN terms and conditions, for actions not in accordance with the RTN Code of Conduct.
3) RTN Website Access:
Access to members-only sections of the RTN website is limited to enrolled Members who are in good standing, and member login information may not be shared with third parties.
4) Membership Fees:
RTN Membership fees are collected up front on an annual basis; are due in full upon signing or renewing a Membership Agreement; and are nonrefundable. Membership begins upon receipt of payment and is valid for 12 months.
Approximately thirty (30) days before the end of the Membership term, RTN will issue an invoice to Member for renewal of Member’s RTN membership for a new 1-year term, at RTN’s then current rate for annual dues, payable upon receipt. Upon Member’s timely payment of such invoice, and RTN acceptance of such payment, Member’s membership shall renew for an additional 1-year term. If Member has pre-authorized auto-renewal via credit card, Membership dues will be automatically charged to the authorized credit card.
6) Lapsed Membership:
Any Member whose membership has lapsed may not participate in any RTN members-only activities until they have renewed membership and paid all agreed-upon membership dues in full.
7) Late Payment:
RTN, at RTN’s sole discretion, may accept or reject any late payment of membership renewal dues. A late payment of annual dues does not extend the original expiration date of membership.
"Restaurant Technology Network” and any logos depicting the brand and likeness are trademarks of Restaurant Technology Network, and may be used only with RTN’s express, written permission. In particular, reference to implementation of products based on RTN’s specifications is strictly regulated. All Logos or materials used pursuant to rights granted to members (member badge, for example) must be removed from all printed and electronic materials within 30 days of membership termination.
9) RTN Copyrights:
All right, title, and interest in RTN Content or any portion thereof, will be owned by RTN. RTN Content is defined as, without limitation: Workgroup content, materials created and/or published digitally or printed by RTN, and materials created within the context of Workgroups. RTN will also own with respect to RTN Content all patent rights, copyrights, trademarks, service marks, related goodwill, and confidential or proprietary information and all modifications (including all ideas and know-how) to and derivative of works based upon the Content constitutes and shall remain the sole property of RTN. Member shall not take any action to jeopardize, limit or interfere with RTN’s ownership of and rights with respect to the Content.
10) Disclaimer of Warranty:
RTN does not accept or assume any liability with respect to any information provided by a Member, or its representative(s), to RTN or its Workgroups; nor does it make any representation or warranty relating to any concept or representation, including but not limited to: any standards or guidance documents that may be released by RTN, or that arise out of any workgroup, or through any Member’s activities. The intent of this provision is to make it clear that RTN will not be legally responsible for any content, standards or guidance documents of any kind arising from or related to information, (digital or otherwise), provided by its members and/or their representatives to RTN or its members. Additionally, RTN shall not be responsible for any representation made by its members, nor will RTN take any action to verify such representations. RTN AND ITS MEMBERS MAKE NO WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE MERCHANTABILITY, FITNESS, CONDITION, USE OR APPROPRIATENESS FOR MEMBER'S PURPOSES OF THE INFORMATION, DOCUMENTATION OR RESULTS OF ANY MEMBER AND/OR WORKGROUP.
11) Mandatory Mediation:
As a condition of membership, and prior to instituting any legal action against RTN, all members agree to submit any dispute arising under this Agreement to non-binding mediation before the American Arbitration Association (AAA). The AAA shall mediate such matters in accordance with its rules and those set by the appointed mediator. In the event the dispute cannot be resolved, and a member seeks to file legal action, members agree to institute such action in the state and federal courts of Illinois, and members expressly waive any right to a jury and agree to personal jurisdiction over them in the courts in Illinois.
1) Corporate Membership
Corporate Membership grants the Member Company with specific benefits based on the type of company/membership level, as set forth in RTN Membership types. Among those benefits, each Corporate Member company receives a set number of User Licenses, granted to the Corporate Member for its employees to gain access to and participate in RTN. User Licenses provide access to RTN activities including its website portal, RTN Workgroups, RTN members-only content, and RTN virtual and in-person events. All persons granted a Member License under their employer’s Corporate Membership agree, individually, and on behalf of their employer, are bound by RTN Policies, Terms and Conditions.
Technology Supplier Corporate Membership is eligible to be held by companies that engineer, implement or manage technology solutions, including hardware, software, and related services, for the restaurant industry. Technology Supplier Corporate Memberships are not available to individuals, and are subject to RTN approval. Membership benefits vary based on Membership level, as set forth in RTN Technology Supplier Membership packages.
Start-Up Technology Company Membership is eligible to be held by technology supplier companies as defined in section 2.ii above, and that meet the following parameters: a member must be incorporated less than three years from the date of membership application; must not receive funding by an established company (including online distribution); and may not hold RTN Start-up Membership for more than two years. Evidence of incorporation date is required. RTN reserves the right to decline startup membership in situations that are contrary to the spirit of the program, for example: a newly-formed company purchasing another company’s assets or an existing company incorporating in a new region.
Individual Restaurant Membership is eligible to be held by individuals who are under the employ of a company that owns, operates, or manages a commercial restaurant or foodservice establishment. Membership may only be held by individual persons and are non-transferrable.
3) Consultant Memberships:
Consultant Memberships are available to individuals, and independent consultants. Consultants are defined as those who provide professional advice, charge a fee for time and expertise, but do not sell products or other services. This membership is limited to members with less than $5M in annual gross revenue from such activities. Consultant Memberships are also available to other individuals or entities who operate under a similar professional model, at the sole discretion of RTN. Consultants are required to sign a statement of eligibility, and RTN will review such memberships annually. RTN reserves the right to deny Consultant Memberships to any individual or entity, and to revoke without refund, if the individual holding the membership ceases to qualify.
Academic and Student Memberships are available for educators, researchers and students contributing to the advancement of, or keenly interested in, collaborating inside the restaurant technology industry. These memberships are rooted in the spirit of academic nurturing of individuals, rather than economic gain as a buyer or seller of technology or technology-based services. RTN reserves the right to deny Academic or Student memberships to any individual, and to revoke without refund if the individual holding the membership ceases to qualify and/or uses the membership for commercial gain as a buyer or seller of technology or technology-based services.
5) Media and Association Memberships:
Media and Association Memberships are available to members of the trade media in press and editorial roles; and industry associations. Media & Association Members are not permitted to attend RTN Workgroups. Such Memberships are approved by RTN on a case by case basis. These memberships are rooted in the spirit of industry collaboration. RTN reserves the right to deny such memberships to any individual, company, or association, and to revoke without refund if the member ceases to qualify and/or uses the membership for commercial gain as a buyer or seller of technology or technology-based services.
RTN will administer, manage and execute collaborative Workgroups. RTN reserves the right to work with subcontractors for Workgroup services. By participating in an RTN Workgroup (or any forum, team or group organized by RTN), Members agree, individually and on behalf of their employer, to be bound by the following policies:
1) Chartering a New Workgroup:
Eligible RTN members in good standing, or any group of eligible RTN members, may propose a new Workgroup as discussed below. Initial discussions on a proposed workgroup topic are generally held with RTN staff and other interested or prospective members. If a Workgroup proposal generates interest from RTN Members, RTN staff will aid in the process of preparing an initial Workgroup charter application. Upon completing the charter application, it will be submitted to RTN for review, consideration and possible approval.
RTN may accept the Workgroup proposal, decline it, defer it, or provide recommendations to refine it. Accepted proposals become chartered Workgroups. RTN will prioritize proposed Workgroups according to available financial and management resources. RTN may consider any factors it deems relevant in approving and prioritizing proposed Workgroups, including the breadth and magnitude of anticipated benefit, the level of interest expressed by members, the potential for rapid delivery of meaningful results, and any available sponsorship funding. RTN reserves the right to charter or terminate any Workgroup at any time at its sole discretion.
Participation in RTN Workgroups is open to any license-holding RTN Member, with the exception of Academic, Student, Media & Association Members. Applicants' RTN membership dues must be fully paid at the time of Workgroup sign-up. Individuals who are not current members of RTN may be eligible to participate in Workgroups on a limited basis at the sole discretion of RTN. This policy is intended to allow a Workgroup to enlist expert assistance, on a volunteer basis, without requiring such volunteers to pay membership dues. This option requires the approval of RTN management, and RTN reserves the right to revoke such approval at any time. RTN will generally not approve non-member participation opportunities concerning companies that would expect to realize material commercial benefits, as a provider or consumer of technology products or services, derived from the Workgroup's output.
Intellectual Property: All Workgroup participants agree that they will not make contributions of intellectual property to their Workgroup unless they have the express written permission of their employer, the owner of the IP, or any other party that has an interest in such intellectual property. The owner of any contributed intellectual property must understand that RTN cannot guarantee the confidentiality of such intellectual property. Any owner who seeks to contribute such intellectual property agrees to disclose (in advance of, or at the time of, the contribution) any possible restrictions on the use or modification of contributed intellectual property, but RTN shall not be obligated to oversee such restrictions, and any member contributing such intellectual property does so at the member’s risk. Importantly, Workgroup members are not expected to pay royalties as part of such disclosure, even if such intellectual property is incorporated, in whole or in part, into any technology derived or created by RTN’s members.
With approval from RTN, Workgroups may establish the following:
RTN Workgroups may implement voting to reach group consensus in certain circumstances (such as to select Workgroup chairs, or before publishing final recommendations in Workgroup documents).
All members agree to abide by the RTN Code of Conduct. Corporate Members agree to hold employees, and anyone they authorize to participate in RTN on their behalf, accountable to RTN’s Code of Conduct.