Skip to main content
Consult. Dir. Hero - RTS

Results Thru Strategy

A consortium of experts who have banded together to help companies unleash their potential.
results through strategy

Location: Charlotte, NC (HQ)
Email: [email protected]


Digital Channel Engagement: RTS can help restaurant companies get online to support delivery/take out/ "grocerant" operation.

Concept Evolution: RTS can aid restaurants in reconfiguring their menu to leverage ingredient mix that minimizes inventory as thy move into an off premise concept. In addition, we can help select grocery items that fill the void between overbooked grocery stores and consumer demand.

Cash Flow Management: RTS experts can support companies navigate the cash challenges they face. We can support gathering critical data that allows one to prioritize payments to vendors and payroll. Other cost considerations are then addressed including rent and debt payments.

Lease Remediation: If a company decides to close a location permanently, temporarily or even stay operating, RTS can help negotiate with landlords on rent abatement or lease termination. 

Specialty Verticals

  • Restaurant Companies
  • Restaurant Technologies
  • Restaurant Technology Service Companies
  • Private Equity Companies
  • Speaking & Event Planning

Areas of Expertise

  • Brand + Marketing Strategy
  • Franchise Strategy
  • Technology Strategy
  • Concept Revitalization
  • Revenue Optimization
  • Menu Optimization
  • Throughput and Operational Optimization
  • Guest Journey + Environment
  • Information + Accounting Systems
  • Performance Management
  • Annual + Strategic Planning

Flagship Clients: 
Restaurants: Top Golf, Veggie Grill, Rainbow Room, ONE Group, Cooper’s Hawk Winery, Burger King, Mendocino Farms, Habit Burger, Jose Andres/Think Food Group, Daily Grill, Friendly’s, Boston Market, Magnolia Bakery, TAO

Suppliers: Par Technology, Xenial, ShiftOne, Get Wisely, OrderMark, It's a Checkmate, HotSchedules, Compeat

Social Links: 


Fred LeFranc
Fred is the founding and managing partner of RTS. LeFranc’s aptitude in strategic planning, leadership training, and business development has helped numerous companies achieve increased sales and profits. His expertise is in strategic planning, organizational development, executive coaching, performance management, marketing strategy and technology-based systems enhancement. Mr. LeFranc’s 4 decades of hospitality experience includes stints as COO, CEO board member and President of numerous hospitality and technology brands, including Flat Rock Grille, Ruby’s Diner, Fishbowl Marketing and Louise’s Trattoria. His admirable turnaround for Louise’s, which involved design, concept development, food production, IT systems and operational executions, was chronicled in Inc. Magazine.


James McGehee
James McGehee is responsible for the Financial Services practice of RTS. He specializes in the creation and implementation of scalable, non-proprietary financial and information technology systems that align with each client’s specific needs. McGehee’s project work includes arranging a private placement for a small, fast-casual chain seeking a financial sponsor. James has held positions from Senior Financial Analyst to Vice President of Finance to CFO, and has worked for a broad spectrum of hospitality brands, including Hamburger Hamlet, El Gallo Giro, Ruby’s Diner, Pasta Pomodoro, Una Mas Restaurants and Chevy’s Mexican Restaurants. Among McGehee’s talents are strategic planning, financial controls, cash flow management, accounting processes, financial analysis, and insurance and payroll systems. His strengths lie in integrating systems, streamlining operations and eliminating wasteful overhead.


Christopher Sebes
Christopher Sebes provides technology strategy to operators, private equity owners and technology companies. He was most recently President of Xenial (formerly called Heartland Commerce), a major player in restaurant and retail management technology. Prior to his role at Heartland Commerce, Christopher founded XPIENT, which was sold to Heartland Payment Systems in 2014. Christopher was also the co-creator of Twenty20 Visual Systems, the first Microsoft Windows point-of-sale company. He received a degree in Hotel and Restaurant Management in England and has managed hotels and restaurants in Europe and the U.S.


Alex Birnbaum
Alex Birnbaum is a results-focused technology consultant who provides CIO and IT advisory services to hospitality and healthcare companies. His expertise includes strategic planning, architecture, business process engineering, IT governance structures and operational systems efficiency improvements. From 2010 to 2014, Alex led the Information Technology department for Craftworks Restaurants and Breweries Group, where he transformed IT from a back-office function to a strategic partner with operations and marketing during the merger of Rock Bottom Restaurants and Gordon Biersch Restaurants. Prior to the merger, he was Senior Director of IT for Gordon Biersch from 2000 to 2010. Since then, Alex has been helping numerous companies address a range of IT-related issues in such areas as strategic analysis, project management, mobile technology, ERP systems and vendor management. With roots in operations, Alex is committed to finding low-cost, high impact technology and process changes that boost efficiency and profitability.

Brenda Parker Headshot

Brenda Parker
As a restaurant industry veteran with more than 30 years’ experience, Brenda Parker has held IT leadership roles with several brands, such as CKE Restaurant Holdings, DineEquity, El Pollo Loco, Denny’s, Taco Bell, Sizzler and Gloria Jeans.   She led the Information Technology department for Great Circle Management, a Krispy Kreme and Noodles and Company franchise organization, awarded a Nation’s Restaurant News IT Innovation Award and a Murtec IT Project of the Year Award. Brenda has managed large projects, system rollouts and infrastructure upgrades; built and trained IT support teams; helped companies establish steering committees, project management offices and organized cross functional teams; consulted for franchisors and franchisees of such brands as: Burger King, Pizza Hut, Starbucks, McAlisters, Grill Concepts, Peet’s Coffee and Tea, just to name a few.  Brenda is a change management professional with deep roots in operations providing her with the ability to translate technical processes into understandable operation-centric applications. Brenda is a past steering chairman of the NRA’s MIS Study Group, has served on technology advisory boards and was awarded a Committee Contributor of the Year Award by Women’s Foodservice Forum (WFF).

This ad will auto-close in 10 seconds