RTN Technical Documentation Complete List
Since its inception, RTN has become the single driving force behind the creation of technology standards in the restaurant industry.
To date, RTN has published
6 TECHNOLOGY STANDARDS
(defined below)
Open API Framework: Defines API architecture for the restaurant industry, provides public avenue for adopting best practices & offers data dictionary for the most common integration needs
Restaurant Technology Capabilities Framework: Allows restaurant technology stakeholders to speak a common language by defining functional areas, capabilities, and use cases for restaurant solutions. Identifies relationships between systems and business processes.
Restaurant Menu Synchronization Specification: An industry benchmark for communicating menu data between systems and partner entities
Customer Record Data Standard: Created to alleviate complications related to collecting fragmented Customer profiles, managing customer data , maintaining data integrity, understanding customer behavior
Transactional Data Standard: Restaurant transactional data, whether financial, marketing, or operational, makes up the basis for a modern, data-driven company, but many restaurants do not have access or simply cannot ingest this data to make meaningful decisions.
Restaurant Technology KPIs: Standardized KPIs represent the industry’s first robust collection of 100+ key performance indicators (KPIs), covering six broad categories: sales, marketing, product, labor, operations, service, and financials and indexed by organization type.
5 BEST PRACTICES
(defined below)
Restaurant Cybersecurity Operations: How to help restaurants structure security operations, as well as predict, prevent, detect and respond to cybersecurity attacks.
POS Security Implementation Best Practices: Former, Current and Future State Guidance, Vendor Risk Assessment
Buyer's Guide & RFP: POS: Process Driving Procurement, Integration Considerations, Evaluation Criteria, Checklists & Tips, and Labs, Pilots & Final Awards
Reclaiming Delivery: A companion guide to RTN's Native Delivery: TCO Calculator, with best practices and checklists
Off-Prem Playbook: Tech Tips, Checklists & Optimize Off-Prem Dining
Fast Match & Other Tools:
(defined below)
Survey: Open API Framework Adoption: Tool for evaluating technology solutions, ideal companion to any FRP process
FAST MATCH: Contactless Technologies: Quickly uncover best-fit customer-facing contactless delivery solutions
FAST MATCH: Contactless Payments: Quickly uncover best-fit contactless payment technology solutions for your restaurant
Native Delivery: TCO Calculator: Native, Delivery as a Service (DaaS) & Third-Party
Other Resources
(defined below)
CCPA & Data Privacy: Restaurant Q&A, Top 10 Things To Do Now, Insights from Experts
COVID: Restaurant Resource Guide: Curbside, Delivery, Payments & Packaging
Native Delivery: TCO Calculator: Explainer Video
Labor & Technology Mgmt. Strategies: Confronting challenges related to labor sourcing, retention and overall operational efficiencies.
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