Skip to main content

RTN Technical Documentation Complete List

Created by restaurant and supplier members after uniquely collaborating in virtual think-tank- style workgroups aimed at helping restaurants innovate faster, RTN is proud to release these to the industry.
Tammy headshot

Since its inception, RTN has become the single driving force behind the creation of technology standards in the restaurant industry.

To date, RTN has published


(defined below)

Open API Framework: Defines API architecture for the restaurant industry, provides public avenue for adopting best practices & offers data dictionary for the most common integration needs

Restaurant Technology Capabilities Framework: Allows restaurant technology stakeholders to speak a common language by defining functional areas, capabilities, and use cases for restaurant solutions. Identifies relationships between systems and business processes.

Restaurant Menu Synchronization SpecificationAn industry benchmark for communicating menu data between systems and partner entities

Customer Record Data StandardCreated to alleviate complications related to collecting fragmented Customer profiles, managing customer data , maintaining data integrity, understanding customer behavior

Transactional Data StandardRestaurant transactional data, whether financial, marketing, or operational, makes up the basis for a modern, data-driven company, but many restaurants do not have access or simply cannot ingest this data to make meaningful decisions.

Restaurant Technology KPIsStandardized KPIs represent the industry’s first robust collection of 100+ key performance indicators (KPIs), covering six broad categories: sales, marketing, product, labor, operations, service, and financials and indexed by organization type.


(defined below)

Restaurant Cybersecurity OperationsHow to help restaurants structure security operations, as well as predict, prevent, detect and respond to cybersecurity attacks.

POS Security Implementation Best Practices: Former, Current and Future State Guidance, Vendor Risk Assessment

Buyer's Guide & RFP: POSProcess Driving Procurement, Integration Considerations, Evaluation Criteria, Checklists & Tips, and Labs, Pilots & Final Awards

Reclaiming DeliveryA companion guide to RTN's Native Delivery: TCO Calculator, with best practices and checklists

Off-Prem PlaybookTech Tips, Checklists & Optimize Off-Prem Dining

Fast Match & Other Tools:

(defined below)

Survey: Open API Framework AdoptionTool for evaluating technology solutions, ideal companion to any FRP process

FAST MATCH: Contactless TechnologiesQuickly uncover best-fit customer-facing contactless delivery solutions

FAST MATCH: Contactless Payments: Quickly uncover best-fit contactless payment technology solutions for your restaurant

Native Delivery: TCO Calculator: Native, Delivery as a Service (DaaS) & Third-Party

Other Resources

(defined below)

CCPA & Data Privacy: Restaurant Q&A, Top 10 Things To Do Now, Insights from Experts

COVID: Restaurant Resource Guide: Curbside, Delivery, Payments & Packaging

Native Delivery: TCO CalculatorExplainer Video

Labor & Technology Mgmt. StrategiesConfronting challenges related to labor sourcing, retention and overall operational efficiencies.

Looking to join an existing Share Group / Workgroup? Feel free to check them all out HERE





This ad will auto-close in 10 seconds