Technical Documentation

TECHNICAL DOCUMENTATION

RTN is proud to release technical documents to the industry, created by Restaurant and Supplier Members after uniquely collaborating in virtual think-tank style Workgroups. After a period of time, sometimes more than a year, Workgroups finalize technical guidance, best practices and industry standards aimed at helping restaurants innovate faster.

Access to these documents are available to the industry unless noted as Member-Only. RTN members receive first-rights access to the complete collection of documents, which can found by logging in.

For changes to any of the technical documentations below, email [email protected]. We ask that you provide the feedback you have for the document an we will engage the Key Contributors for that standard to review.

OFFICIAL RTN STANDARDS

Open API Framework

Defines API architecture for the restaurant industry, provides public avenue for adopting best practices & offers data dictionary for the most common integration needs
Restaurant Technology Capabilities Framework

Allows restaurant technology stakeholders to speak a common language by defining functional areas, capabilities, and use cases for restaurant solutions. Identifies relationships between systems and business processes.
Restaurant Menu Synchronization Specification

An industry benchmark for communicating menu data between systems and partner entities
Customer Record Data Standard

Created to alleviate complications related to collecting fragmented Customer profiles, managing customer data , maintaining data integrity, understanding customer behavior
Transactional Data Standard

Restaurant transactional data, whether financial, marketing, or operational, makes up the basis for a modern, data-driven company, but many restaurants do not have access or simply cannot ingest this data to make meaningful decisions.
Restaurant Technology KPIs

Standardized KPIs represent the industry’s first robust collection of 100+ key performance indicators (KPIs), covering six broad categories: sales, marketing, product, labor, operations, service, and financials and indexed by organization type.
Payback Comparison Tool

The Payback Comparison Tool is an analysis methodology to determine the payback period for an investment in a technology implementation project.

FAST MATCH & OTHER TOOLS

Survey: Open API Framework Adoption

Tool for evaluating technology solutions, ideal companion to any FRP process
FAST MATCH: Contactless Technologies

Members-Only Content

Quickly uncover best-fit customer-facing contactless delivery solutions
FAST MATCH: Contactless Payments

Members-Only Content

Quickly uncover best-fit contactless payment technology solutions for your restaurant
Native Delivery: TCO Calculator

Members-Only Content

Native, Delivery as a Service (DaaS) & Third-Party

BEST PRACTICES

Restaurant Cybersecurity Operations

How to help restaurants structure security operations, as well as predict, prevent, detect and respond to cybersecurity attacks.
POS Security Implementation Best Practices

Members-Only Content

Former, Current and Future State Guidance, Vendor Risk Assessment
Buyer's Guide & RFP: POS

Members-Only Content

Process Driving Procurement, Integration Considerations, Evaluation Criteria, Checklists & Tips, and Labs, Pilots & Final Awards
Reclaiming Delivery

Members-Only Content

A companion guide to RTN's Native Delivery: TCO Calculator, with best practices and checklists
Off-Prem Playbook

Tech Tips, Checklists & Optimize Off-Prem Dining

OTHER RESOURCES

CCPA & Data Privacy

Restaurant Q&A, Top 10 Things To Do Now, Insights from Experts
COVID: Restaurant Resource Guide

Curbside, Delivery, Payments & Packaging
Native Delivery: TCO Calculator

Members-Only Content

Explainer Video
Labor & Technology Mgmt. Strategies

Confronting challenges related to labor sourcing, retention and overall operational efficiencies.

Have Feedback?

RTN Technical Documents are evolving and may require updates and edits over time. As you review the tools, if you see any areas that need to be updated, edited, or added to, please use the button to complete our feedback form. Once received the RTN team will review it with the tool's Key Contributors for consideration.

RTN Feedback Form