TECHNICAL DOCUMENTATION
RTN is proud to release technical documents to the industry, created by Restaurant and Supplier Members after uniquely collaborating in virtual think-tank style Workgroups. After a period of time, sometimes more than a year, Workgroups finalize technical guidance, best practices and industry standards aimed at helping restaurants innovate faster.
Access to these documents are available to the industry unless noted as Member-Only. RTN members receive first-rights access to the complete collection of documents, which can found by logging in.
For changes to any of the technical documentations below, email [email protected]. We ask that you provide the feedback you have for the document an we will engage the Key Contributors for that standard to review.
OFFICIAL RTN STANDARDS
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Open API Framework
Defines API architecture for the restaurant industry, provides public avenue for adopting best practices & offers data dictionary for the most common integration needs
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Restaurant Technology Capabilities Framework
Allows restaurant technology stakeholders to speak a common language by defining functional areas, capabilities, and use cases for restaurant solutions. Identifies relationships between systems and business processes. -
Restaurant Menu Synchronization Specification
An industry benchmark for communicating menu data between systems and partner entities -
Customer Record Data Standard
Created to alleviate complications related to collecting fragmented Customer profiles, managing customer data , maintaining data integrity, understanding customer behavior -
Transactional Data Standard
Restaurant transactional data, whether financial, marketing, or operational, makes up the basis for a modern, data-driven company, but many restaurants do not have access or simply cannot ingest this data to make meaningful decisions. -
Restaurant Technology KPIs
Standardized KPIs represent the industry’s first robust collection of 100+ key performance indicators (KPIs), covering six broad categories: sales, marketing, product, labor, operations, service, and financials and indexed by organization type. -
Payback Comparison Tool
The Payback Comparison Tool is an analysis methodology to determine the payback period for an investment in a technology implementation project.
FAST MATCH & OTHER TOOLS
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Survey: Open API Framework Adoption
Tool for evaluating technology solutions, ideal companion to any FRP process
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FAST MATCH: Contactless Technologies
Members-Only ContentQuickly uncover best-fit customer-facing contactless delivery solutions -
FAST MATCH: Contactless Payments
Members-Only ContentQuickly uncover best-fit contactless payment technology solutions for your restaurant -
Native Delivery: TCO Calculator
Members-Only ContentNative, Delivery as a Service (DaaS) & Third-Party
BEST PRACTICES
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Restaurant Cybersecurity Operations
How to help restaurants structure security operations, as well as predict, prevent, detect and respond to cybersecurity attacks.
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POS Security Implementation Best Practices
Members-Only ContentFormer, Current and Future State Guidance, Vendor Risk Assessment -
Buyer's Guide & RFP: POS
Members-Only ContentProcess Driving Procurement, Integration Considerations, Evaluation Criteria, Checklists & Tips, and Labs, Pilots & Final Awards -
Reclaiming Delivery
Members-Only ContentA companion guide to RTN's Native Delivery: TCO Calculator, with best practices and checklists -
Off-Prem Playbook
Tech Tips, Checklists & Optimize Off-Prem Dining
OTHER RESOURCES
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CCPA & Data Privacy
Restaurant Q&A, Top 10 Things To Do Now, Insights from Experts -
COVID: Restaurant Resource Guide
Curbside, Delivery, Payments & Packaging -
Native Delivery: TCO Calculator
Members-Only ContentExplainer Video -
Labor & Technology Mgmt. Strategies
Confronting challenges related to labor sourcing, retention and overall operational efficiencies.
Have Feedback?
RTN Technical Documents are evolving and may require updates and edits over time. As you review the tools, if you see any areas that need to be updated, edited, or added to, please use the button to complete our feedback form. Once received the RTN team will review it with the tool's Key Contributors for consideration.