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Technical Documentation

RTN is proud to release technical documents to the industry, created by Restaurant and Supplier Members after uniquely collaborating in virtual think-tank style Workgroups. After a period of time, sometimes more than a year, Workgroups finalize technical guidance, best practices and industry standards aimed at helping restaurants innovate faster.

Access to these documents are available to the industry unless noted as Member-Only. RTN members receive first-rights access to the complete collection of documents, which can found by logging in. 

For changes to any of the technical documentations below, email [email protected]. We ask that you provide the feedback you have for the document an we will engage the Key Contributors for that standard to review. 

Official RTN Standards

  • Open API Framework
    Defines API architecture for the restaurant industry, provides public avenue for adopting best practices & offers data dictionary for the most common integration needs
    Open API Framework

  • Restaurant Menu Synchronization Specification
    An industry benchmark for communicating menu data between systems and partner entities
    Restaurant Menu Synchronization Specification

  • Customer Record Data Standard
    Created to alleviate complications related to collecting fragmented Customer profiles, managing customer data , maintaining data integrity, understanding customer behavior
    Customer Record Data Standard

Fast Match & Other Tools

  • Survey: Open API Framework Adoption
    Tool for evaluating technology solutions, ideal companion to any FRP process
    Survey: Open API Framework Adoption

  • FAST MATCH: Contactless Technologies
    Quickly uncover best-fit customer-facing contactless delivery solutions
    FAST MATCH: Contactless Technologies - PRIVATE

  • FAST MATCH: Contactless Payments
    Quickly uncover best-fit contactless payment technology solutions for your restaurant
    FAST MATCH: Contactless Payments - PRIVATE

  • Native Delivery: TCO Calculator
    Native, Delivery as a Service (DaaS) & Third-Party
    Native Delivery: TCO Calculator - PRIVATE

Best Practices

  • Restaurant Cybersecurity Operations
    How to help restaurants structure security operations, as well as predict, prevent, detect and respond to cybersecurity attacks.
    Restaurant Cybersecurity Operations - PRIVATE

  • POS Security Implementation Best Practices
    Former, Current and Future State Guidance, Vendor Risk Assessment
    POS Security Implementation Best Practices - PRIVATE

  • Buyer's Guide & RFP: POS
    Process Driving Procurement, Integration Considerations, Evaluation Criteria, Checklists & Tips, and Labs, Pilots & Final Awards
    Buyer's Guide & RFP: POS. - PRIVATE

  • Reclaiming Delivery
    A companion guide to RTN's Native Delivery: TCO Calculator, with best practices and checklists
    Reclaiming Delivery - PRIVATE

  • Off-Prem Playbook
    Tech Tips, Checklists & Optimize Off-Prem Dining
    Off-Prem Playbook

Other Resources

  • CCPA & Data Privacy
    Restaurant Q&A, Top 10 Things To Do Now, Insights from Experts
    CCPA & Data Privacy - PRIVATE

  • COVID: Restaurant Resource Guide
    Curbside, Delivery, Payments & Packaging
    COVID: Restaurant Inspiration Gallery

  • COVID: Restaurant Inspiration Gallery
    Crowdsourced Photos, Creative Concepts & Easy to Browse
    COVID: Restaurant Resource Guide

  • Native Delivery: TCO Calculator
    Explainer Video
    Native Delivery: TCO Calculator - PRIVATE

  • Labor & Technology Mgmt. Strategies
    Confronting challenges related to labor sourcing, retention and overall operational efficiencies.
    Labor and Tech Icon